Usability and User Experience - Foundation Level (CPUX-F)

• Basic concepts

  • Usability
  • User Experience and distinguishing it from usability
  • Interactive system

• The human-centred design approach

  • Basic principles for human-centred design
  • The activities within human-centred design
  • Embedding human-centred design in development processes, especially agile development
  • Human-centred quality objectives

• Understand the context of use

  • User groups, user group profiles and personas
  • As-is scenarios and task models
  • Methods for context of use analysis, especially interview and observation techniques

• Specify user requirements

  • User needs versus user requirements
  • User requirements as part of the stakeholder requirements

• Create design solutions – Usability principles and guidelines

  • Affordance
  • The users' mental model
  • Dialogue principles
  • Heuristics
  • User interface guidelines and styleguides
  • Design patterns

• Create design solutions – Specify the interaction

  • Task modeling as a basis for an interaction suitable for the task
  • Use scenarios and storyboards
  • Task objects in the user interface, information architecture and navigation
  • Prototyping

• Evaluate using usability tests

  • Types of usability tests
  • Select and formulate usability test tasks
  • Prepare and execute usability tests
  • Document and communicate usability test results

• Evaluate using inspections and user surveys

  • Types of inspection
  • Inspection criteria
  • Types of user surveys
  • Selecting and designing a questionnaire

Certification test

The certification test for becoming a UXQB® Certified Professional for Usability and User Experience — Foundation Level (CPUX-F) can be taken after the seminar. It is also possible to book the seminar without taking the certification test. The certification test fee is an additional 300 Euro plus VAT.