• Introduction to context of use analysis

  • Differentiate between requirements and solutions
  • Differentiation between stakeholder requirements and system requirements
  • The components of the context of use
  • Usage requirements as a separate requirement category within the stakeholder requirements

• Plan context of use analyses

  • Determine the cause and objectives of the context of use analysis
  • Defining the procedure for the context of use analysis
  • Gather and document context of use information
  • Select and recruit users for contextual interviews and / or observations
  • Prepare and perform contextual interviews, observations and focus groups
  • Document context of use descriptions from context of use information in an analyzable and accessible way

• Identify user needs in context of use information and transform them into user requirements

  • Systematically identify and formulate user needs
  • Systematically derive user requirements from user needs and structure them based on the users’ tasks

• Consolidate user requirements

  • Consolidate and prioritize user requirements with users
  • Determine the implementation priority for user requirements together with project members

• Cooperation between user requirements engineers and other roles / disciplines

  • Important terms from adjacent disciplines
  • As a user requirements engineer, become a successful provider for other roles

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Certification test (optional)

Following the seminar, there is the possibility to take the CPUX-UR certification test. It consists of a theoretical part and a practical part that both need to be passed in order to get the certificate. The examination is done by the certification body iSQI (International Software Quality Institute).

The contents of the certification test can be found in detail in the examination regulations for CPUX-UR. Also, there is a public example test available containing realistic test assignments as they appear in the test.