User Requirements Engineering (CPUX-UR)

The most important success factors for projects that are about interactive systems (software and / or hardware), are:

• Consistent integration of real users
• Clear user requirements
  • that are understood by all project members
  • that are confirmed by the users
  • that provide a complete overview (the “big picture”) from the user’s view of the system to be developed
  • that remain stable throughout the project

In this advanced level seminar you will learn how to gather requirements that describe the interactive system from the user’s point of view in a systematic way and early on in a project. Requirements are structured based on the actual tasks of the users, which allows functions (or user stories in case of agile development) to be specified and implemented with less effort (that is in case of agile with minimum number of sprints).

The contents and structure of the seminar are based on the CPUX-UR curriculum from the International Usability and User Experience Qualification Board (UXQB), recognized and supported by 5 professional associations: German UPA, UX Schweiz, UXpro Austria, UXPA UK and UX Danmark.

Participants of a CPUX-UR seminar at ProContext will receive a free copy of the book “Praxiswissen User Requirements” which is ideal for reviewing the seminar contents before, during and after the seminar. (The book is available in German only.) The authors are Thomas Geis (trainer CPUX-UR) and Knut Polkehn (artop - Institut an der Humboldt-Universität).

Language

Depending on event location and date this seminar is available in German or English.

Target Audience

User researchers, requirements engineers and other people who work with users in development projects to gather, structure and communicate true user requirements.

What You Will Learn

• Introduction to context of use analysis

  • Differentiate between requirements and solutions
  • Differentiation between stakeholder requirements and system requirements
  • The components of the context of use
  • Usage requirements as a separate requirement category within the stakeholder requirements

• Plan context of use analyses

  • Determine the cause and objectives of the context of use analysis
  • Defining the procedure for the context of use analysis
  • Gather and document context of use information
  • Select and recruit users for contextual interviews and / or observations
  • Prepare and perform contextual interviews, observations and focus groups
  • Document context of use descriptions from context of use information in an analyzable and accessible way

• Identify user needs in context of use information and transform them into user requirements

  • Systematically identify and formulate user needs
  • Systematically derive user requirements from user needs and structure them based on the users’ tasks

• Consolidate user requirements

  • Consolidate and prioritize user requirements with users
  • Determine the implementation priority for user requirements together with project members

• Cooperation between user requirements engineers and other roles / disciplines

  • Important terms from adjacent disciplines
  • As a user requirements engineer, become a successful provider for other roles

Your Trainer

• 

  Thomas Geis has been actively involved in software and hardware development projects for more than 30 years. He primarily conducts User Requirements Sprints and Context of Use Analyses . Thomas is also a trainer for our Advanced Level Seminar “User Requirements Engineering (CPUX-UR), editor of ISO 9241-110 “Interaction Principles” and author of the textbooks “Basiswissen Usability und User Experience” and “Praxiswissen User Requirements”.

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Duration

3 days plus certification test (theoretical part and practical part)

1. Day 1: 10.00 am til 5.30 pm
2. Day 2: 9.00 am til 5.15 pm
3. Day 3: 9.00 am til 5.00 pm

Optionally, the practical certification test takes place on the 4th day from 9.00 am to 2.45 pm in Cologne as a presence examination (this applies to seminars that take place online and for seminars that take place in Cologne). The theoretical certification test takes place online on a date freely chosen by the participant.

Certification Test (optional)

Following the seminar, there is the possibility to take the CPUX-UR certification test. It consists of a theoretical part and a practical part that both need to be passed in order to get the certificate. The examination is done by the certification body iSQI (International Software Quality Institute).

The contents of the certification test can be found in detail in the examination regulations for CPUX-UR. Also, there is a public example test available containing realistic test assignments as they appear in the test.

The maximum number of participants for a seminar is 10.

Location

This seminar is held at different locations and can also be booked as an inhouse seminar at your company. Please refer to the listing of dates for further details.

Dates for Seminar User Requirements Engineering (CPUX-UR)

Our seminars are also available as in-house training, in English or German.  Get quote

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