Usability Testing & Evaluation (CPUX-UT)

Usability Testing means testing the usability of software and/or hardware ("interactive systems") with the help of real or future users. The earlier in the development process real users test a product, the earlier solutions that prove successful can be developed further and solutions that prove unfavorable can be discarded.

Usability testing is increasingly used beyond functional testing as a success-critical quality measure before the roll-out of interactive systems.

In this advanced-level seminar, you will learn how to plan, execute, and document professional usability tests in development projects early and systematically, and how to communicate the results so that the findings are actually implemented. Furthermore, you will learn how to execute usability inspections independently and how to survey users professionally.

The seminar is based on the CPUX-UT curriculum of the International Usability and User Experience Qualification Board (UXQB) and concludes with the certificate examination for "UXQB® Certified Professional for Usability and User Experience - Advanced Level Usability Testing and Evaluation".

Language

Depending on event location and date this seminar is available in German or English.

Target Audience

Software testers, quality assurance staff, product managers, user interface designers und all those interested in professional testing of products from the user's point of view.

What You Will Learn

• Overview on Usability Evaluation
• Inspection
• Usability test
  • Prepare a usability test
    • Usability test plan
    • Usability test script
    • Pilot usability test session
    • Recruiting test participants
  • Conduct usability test sessions
    • Preparation of a usability test session
    • Briefing and interview of test participants
    • Moderation
    • Usability test tasks
    • Debriefing
  • Communicate usability findings
    • Involving stakeholders
    • Analyse observations and identify usability findings
    • The KJ-method, affinity diagramming
    • Usability test report
    • Video summary
  • Roles in a usability test
  • Quantitative usability test
  • Variants of usability tests
  • Ethical rules for usability tests
  • Legal aspects of usability tests
  • User surveys

The contents and structure of the seminar are based on the CPUX-UT curriculum from the International Usability and User Experience Qualification Board (UXQB), recognized and supported by 5 professional associations: German UPA, UX Schweiz, UXpro Austria, UXPA UK and UX Danmark.

Your Trainer

• 

  Rolf Molich is an internationally recognized expert in usability testing with more than 30 years of experience. He is editor of the CPUX-UT curriculum and a sought-after trainer for usability testing.

Duration

3 days

1. Day 1 09.00h – 17.00h
2. Day 2 09.00h – 17.00h
3. Day 3 09.00h – 15.00h

Certification Test (optional)

After the training there is the possibility to acquire the CPUX-UT certificate. The exam is approved by the independent certification body iSQI (International Software Quality Institute).

The "CPUX-UT" certificate is awarded to all participants who pass both the theoretical exam and the practical exam and receive at least 70% of the achievable points in each exam. The prerequisite for participation is the successful completion of the Certified Professional for Usability and User Experience - Foundation Level (CPUX-F) exam.

The theoretical exam is designed as an online exam, it lasts 90 minutes and consists of 40 multiple-choice questions. The examination date can be arranged individually by each seminar participant with the certification body.

The practical exam also takes place after the seminar and is executed as a homework within three months. The practical exam consists of planning, executing and documenting three usability test sessions with real users.

The exact contents of the theoretical and practical exam can be viewed in the examination regulations for the CPUX-UT. Furthermore, a public example of a practical and a theoretical test is available.

The maximum number of participants for a seminar is 10.

Location

This seminar is held at different locations and can also be booked as an inhouse seminar at your company. Please refer to the listing of dates for further details.

Dates for Seminar Usability Testing & Evaluation (CPUX-UT)

Our seminars are also available as in-house training, in English or German.  Get quote

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