Usability and User Experience - Foundation Level (CPUX-F)

Seminar or online course to prepare for the CPUX-F certification

Usability an UX trainer in front of the seminar participants

By participating in this seminar, you will learn all the basics of human-centered design of interactive systems. The human-centered perspective focuses on the needs of users and other stakeholders. You can use the knowledge gained from this seminar directly in your daily work in the company to develop more usable products with a positive user experience (UX).

By attending the seminar, you will also lay the foundation for the seminar “Essentials in UX and HCD Management (CPUX-M)” and the advanced level seminars “User Requirements Engineering (CPUX-UR)”, “Designing Solutions (CPUX-DS)” and “Usability Testing & Evaluation (CPUX-UT)”. They deal with specific aspects of human-centered design in detail and in a tangible way for practical application.

UXQB - Certified Trainer 2024The contents and structure of the seminar are based on the CPUX-F curriculum from the International Usability and User Experience Qualification Board (UXQB), recognized and supported by 5 professional associations: German UPA, UX Schweiz, UXpro Austria, UXPA UK and UX Danmark.

Fachbuch: Basiswissen Usability und User Experience

Exclusively at CPUX-F training courses from ProContext, you will receive a free copy of our reference book “Basiswissen Usability und User Experience” by the authors Thomas Geis (CPUX-UR trainer), Guido Tesch (CPUX-F trainer) and Simon Birke (CPUX-F trainer), which is the ideal companion before, during and after the seminar. (The book is available in German only.)


Depending on event location and date this seminar is available in German or English.

Target Audience

All those involved in development projects who contribute to or decide on the design of user interfaces, e.g. product managers, product designers, user interface designers, software engineers, project managers, quality managers.

What You Will Learn

  • Human-centred design

    • Definition and principles
    • HCD activities
    • Human-centred quality objectives
    • HCD maturity
  • Basic concepts

    • Human-centred quality
    • Usability
    • User experience
    • Interactive system
    • Accessibility
    • Avoidance of harm from use
  • Understand and specify the context of use

    • Context of use: Users, goals and tasks, environment, resources
    • Context of use description, e.g. User group profiles, Personas and As-is scenarios
    • Methods of context of use analysis, in particular interview and observation techniques
  • Specify the user requirements/h4>
    • User needs and user requirements
    • User requirements as a subset of all stakeholder requirements

  • Design solutions – Design process and deliverables

    • Interaction principles
    • Heuristics
    • User interface guidelines and style guide
    • Design patterns
    • Affordance
    • Mental model
  • Design solutions – Guidance for user interface design

    • Task models and user journey maps
    • Use scenarios and storyboards
    • Information architecture and navigation structure
    • Prototyping
    • User assistance
    • User interface specification
    • Ethical and sustainable design
  • Evaluate the designs

    • Usability evaluation
    • Usability tests
    • Usability inspection
    • User surveys

The content is deepened through exercises (at least 30% of the seminar) and provides space for questions from the participants. For each chapter, there is a series of realistic sample exam questions with which the participants can check their understanding and familiarize themselves with the format of the certification exam and practice in an exam training. All seminar materials are provided to participants as a printed or digital document.

Your trainers


For a 3-day seminar:

  1. Day 1: 9:00 am til 6:00 pm (attendance seminars start at 10:00 am)
  2. Day 2: 9:00 am til 6:00 pm
  3. Day 3: 9:00 am til 5:00 pm (attendance seminars end at 4:00 pm)

For a 4-day seminar:

  1. Day 1: 9:00 am til 6:00 pm (attendance seminars start at 10:00 am)
  2. Day 2: 9:00 am til 6:00 pm
  3. Day 3: 9:00 am til 6:00 pm
  4. Day 4: 9:00 am til 5:00 pm (attendance seminars end at 4:00 pm)

The 4-day seminar contains significantly more practical exercises and time to deepen and discuss practical examples of the participants. (We regularly get feedback from our seminar participants that 3 days is tight for a CPUX-F seminar and there is a desire for more practical exercises and discussion).

Certification Test (optional)

The certification test for becoming a UXQB® Certified Professional for Usability and User Experience — Foundation Level (CPUX-F) can be taken after the seminar. It is also possible to book the seminar without taking the certification test. The certification test fee is an additional 315 Euro plus VAT.

The maximum number of participants for a seminar is 10.


For a 3-day seminar (for attendance seminars incl. catering):

  • Early bird*: EUR 1,350 plus VAT
  • Regular: EUR 1,500 plus VAT

For a 4-day seminar (for attendance seminars incl. catering):

  • Early bird*: EUR 1,600 plus VAT
  • Regular: EUR 1,800 plus VAT

The examination fee is an additional EUR 315 plus VAT (EUR 252 plus VAT for members of UXQB associations like e.g. the German UPA)

* If you register up to 8 weeks before the start of the seminar, we will give you an early bird discount of 10% on the seminar costs (excluding examination fee).

Note: As a member of UIG e.V. you will receive an additional discount on the seminar price: For a 3-day seminar you pay EUR 1,275 plus VAT for early bird booking and EUR 1,350 plus VAT for regular booking. For a 4-day seminar you pay EUR 1,500 plus VAT for early bird booking and EUR 1,600 plus VAT for regular booking.


This seminar is held at different locations and can also be booked as an inhouse seminar at your company. Please refer to the listing of dates for further details.

Dates for Seminar Usability and User Experience - Foundation Level (CPUX-F)

Our seminars are also available as in-house training, in English or German.  Get quote

Date Language Duration Location Early Bird
11. Sep - 13. Sep 2024 English 3 days
B_Fabrik Heidelberg
10% discount
25. Nov - 27. Nov 2024 English 3 days
ProContext Consulting GmbH Köln
10% discount
18. Feb - 20. Feb 2025 English 3 days
B_Fabrik Heidelberg
10% discount
30. Jun - 02. Jul 2025 English 3 days
Online Zoom-Meeting
10% discount
16. Sep - 19. Sep 2025 English 4 days
B_Fabrik Heidelberg
10% discount
24. Nov - 26. Nov 2025 English 3 days
ProContext Consulting GmbH Köln
10% discount


Register now
Online course participant in front of her laptop

This online course in English or German is a fully-fledged alternative to our 3-day seminar of the same name, only without the hassle of travel and without a set schedule. This means that you can determine your own learning pace. With the help of short learning units of 5 to 30 minutes, you can learn the contents of the online course individually and flexibly. After each completed chapter, you independently answer realistic exam questions, just as you will be asked in the certification exam.

Scope of the Online Course

You get 6 months access to:

  • 14 hours of learning videos (didactically prepared by our CPUX-F trainers)
  • 13 learning tests with a total of 192 realistic exam questions
  • General rehearsal for the CPUX-F certification exam (with helpful practical tips)

Note: The slide set of all contents of the online course is available to you as a PDF file for an unlimited period of time.


Per participant: 420 Euro plus VAT.

Your Advantages Over a CPUX-F Seminar

  • You decide when, how long and where you learn
  • You repeat learning units as often as you like
  • You have no time limits and no exam stress
  • Systematic exam preparation with realistic exam questions at the end of each learning unit
  • Didactically optimally prepared online course by our experienced trainer Guido Tesch
  • Answers to content questions on a limited basis by the trainer of the online course

Content of the Online Course

These topics are covered in the online course:

  • Introduction
  • Human-centred design
  • Basic terms and concepts
  • Understanding and specifying the context of use
  • Specifying user requirements
  • Producing design solutions
  • Evaluating the usability of design solutions
  • Preparation for the certification test
  • Wrap-up and outlook

Find more details on the online course page

Preview: Free Learning Video "Introduction to Producing Design Solutions in HCD"

To give you an idea of how the learning videos look like before you buy the online course, we have put two learning videos online free of charge as a preview.

Preview: Free Learning Video "The Interaction Principles"

Testimonials from Participants

Placeholder participant statement

Minh Young Ha, career changer in Usability / UX
"As a career changer in the field of usability and user experience, I am pleased to be able to take advantage of the new online course "Usability and User Experience - Foundation Level (CPUX-F)", because it allows me to learn flexibly and gives me time to internalise the content at my leisure. My impression of the online course is very positive: the short teaching units don't give you the feeling of being overwhelmed and you can look at individual chapters again at a later time. The online course and the book "Basiswissen Usability und User Experience" form a very good basis for further training."

Your Trainer

Online Certification Exam

Once you feel well prepared, register for an exam with an exam provider (iSQI or Certible). The cost is between 150 and 315 euros plus VAT.

We recommend that you take the CPUX-F exam online from home or your workplace. You simply arrange a desired date with the examination provider of your choice and you will receive access to the examination on your PC/notebook at this date. The exam consists of 40 multiple-choice questions and takes 75 minutes. After passing the exam you will receive your certificate "UXQB© Certified Professional for Usability and user Experience - Foundation Level" (CPUX-F).

For further information see the UXQB info about certification precedure and costs.

Let's Go

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