Usability and User Experience - Foundation Level (CPUX-F)

By participating in this seminar, you will learn all the basics of human-centered design of interactive systems. The human-centered perspective focuses on the needs of users and other stakeholders. You can use the knowledge gained from this seminar directly in your daily work in the company to develop more usable products with a positive user experience (UX).

By attending the seminar, you will also lay the foundation for the seminar “Essentials in UX and HCD Management (CPUX-M)” and the advanced level seminars “User Requirements Engineering (CPUX-UR)”, “Designing Solutions (CPUX-DS)” and “Usability Testing & Evaluation (CPUX-UT)”. They deal with specific aspects of human-centered design in detail and in a tangible way for practical application.

The contents and structure of the seminar are based on the CPUX-F curriculum from the International Usability and User Experience Qualification Board (UXQB), recognized and supported by 5 professional associations: German UPA, UX Schweiz, UXpro Austria, UXPA UK and UX Danmark.

Exclusively at CPUX-F training courses from ProContext, you will receive a free copy of our reference book “Basiswissen Usability und User Experience” by the authors Thomas Geis (CPUX-UR trainer), Guido Tesch (CPUX-F trainer) and Simon Birke (CPUX-F trainer), which is the ideal companion before, during and after the seminar. (The book is available in German only.)

Language

Depending on event location and date this seminar is available in German or English.

Target Audience

All those involved in development projects who contribute to or decide on the design of user interfaces, e.g. product managers, product designers, user interface designers, software engineers, project managers, quality managers.

What You Will Learn

• Human-centred design

  • Definition and principles
  • HCD activities
  • Human-centred quality objectives
  • HCD maturity

• Basic concepts

  • Human-centred quality
  • Usability
  • User experience
  • Interactive system
  • Accessibility
  • Avoidance of harm from use

• Understand and specify the context of use

  • Context of use: Users, goals and tasks, environment, resources
  • Context of use description, e.g. User group profiles, Personas and As-is scenarios
  • Methods of context of use analysis, in particular interview and observation techniques

• Specify the user requirements/h4>

  • User needs and user requirements
  • User requirements as a subset of all stakeholder requirements

• Design solutions – Design process and deliverables

  • Interaction principles
  • Heuristics
  • User interface guidelines and style guide
  • Design patterns
  • Affordance
  • Mental model

• Design solutions – Guidance for user interface design

  • Task models and user journey maps
  • Use scenarios and storyboards
  • Information architecture and navigation structure
  • Prototyping
  • User assistance
  • User interface specification
  • Ethical and sustainable design

• Evaluate the designs

  • Usability evaluation
  • Usability tests
  • Usability inspection
  • User surveys

The content is deepened through exercises (at least 30% of the seminar) and provides space for questions from the participants. For each chapter, there is a series of realistic sample exam questions with which the participants can check their understanding and familiarize themselves with the format of the certification exam and practice in an exam training. All seminar materials are provided to participants as a printed or digital document.

Your trainers

• 

  Simon Birke studied communication design and is an enthusiastic UX Professional with more than 10 years of experience in the conception and design of user interfaces. He feels at home in agile working environments and has already ensured this himself as a certified Product Owner and Scrum Master. As a Consultant for Human-Centered Design, Simon Birke advises and supports clients across industries with a focus on User Interface Prototyping and Usability Testing. He is also a trainer for “Usability and User Experience – Foundation Level (CPUX-F)” and “Essentials UX and HCD Management Basics (CPUX-M)”.

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• 

  Guido Tesch studied computer science (specializing in AI and psychology) and has been working as a UX professional since 2000 with a focus on Context of Use Analysis, UX Architecture / Conception, UI Prototyping and Usability Testing. He is a trainer for “Usability and User Experience – Foundation Level (CPUX-F)” and Advanced Level “Designing Solutions (CPUX-DS)”. He is a member of the DIN committee for the development of the ISO 9241 series of standards and author of the textbook “Basiswissen Usability und User Experience”.

  Go to LinkedIn profile

Duration

For a 3-day seminar:

1. Day 1: 9:00 am til 6:00 pm (attendance seminars start at 10:00 am)
2. Day 2: 9:00 am til 6:00 pm
3. Day 3: 9:00 am til 5:00 pm (attendance seminars end at 4:00 pm)

For a 4-day seminar:

1. Day 1: 9:00 am til 6:00 pm (attendance seminars start at 10:00 am)
2. Day 2: 9:00 am til 6:00 pm
3. Day 3: 9:00 am til 6:00 pm
4. Day 4: 9:00 am til 5:00 pm (attendance seminars end at 4:00 pm)

The 4-day seminar contains significantly more practical exercises and time to deepen and discuss practical examples of the participants. (We regularly get feedback from our seminar participants that 3 days is tight for a CPUX-F seminar and there is a desire for more practical exercises and discussion).

Certification Test (optional)

The certification test for becoming a UXQB® Certified Professional for Usability and User Experience — Foundation Level (CPUX-F) can be taken after the seminar. It is also possible to book the seminar without taking the certification test. The certification test fee is an additional 315 Euro plus VAT.

The maximum number of participants for a seminar is 10.

Location

This seminar is held at different locations and can also be booked as an inhouse seminar at your company. Please refer to the listing of dates for further details.

Dates for Seminar Usability and User Experience - Foundation Level (CPUX-F)

Our seminars are also available as in-house training, in English or German.  Get quote

Registration